Ralph Peterson

The rules are changing. The regulations are changing. The resident population and even the characteristics and temperament of our staff is changing. With all these changes, what does the future of leadership look like? Will it change? Should it? And most importantly, are you ready? With a clear view of what it is going to take to lead in 2020 and beyond, this seminar will define, breakdown and challenge the way you look at management. Key Learning Objectives • Five Rules of Effective Leadership • How to set clear, actionable expectations • How to distinguish buy-in vs. acceptance • The difference between super heroes & villains • How to promote “super-workers” into “super-visors”

This program will teach you how to become an effective leader by emulating the behaviors that you desire. You will learn how serving your team can lead to greater results and less turmoil. You will learn immediately actionable strategies to conduct effective training sessions, giving your staff the time, tools and training to perform an exemplary job. Learn how to create a work environment that fosters personal growth and responsibility. Most importantly, learn how to overcome the essential question- “Why would anyone want to work for YOU, in a field that no one wants to work in?” Key Learning Objectives • What effective management truly looks like • The difference between leadership & management • How to develop a cohesive team • How to communicate effectively • The importance of storytelling in leadership