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Contact: 281-728-2248, Amy_Castro@ictstexas.com The key to creating an unstoppable level of loyal customers for your organization is great service! You may know that already, but once you and your team master the intricacies of emotional intelligence, people skills, problem solving, and hiring the RIGHT employees to serve your customers… your customer attraction and retention will dramatically improve! About Amy P. Castro, MA, CSP Amy P. Castro is a recognized Performance Communication® expert, speaker, author, and blogger. She brings her communication expertise combined with 20+ years of business experience to help you conquer your biggest problems, including hiring the right employees to serve your customers and how to attract and retain life-long customers. She knows how to help professionals like you solve their biggest challenges in growing their leaders and teams and getting customers to stick to you like glue! Amy holds a Bachelor’s Degree in Journalism from the George Washington University and a Master’s Degree in Human Communication Theory from the University of Northern Colorado. She also holds the prestigious “Certified Speaking Professional” (CSP) status conferred by the National Speakers Association (NSA). The CSP is the highest-earned designation in NSA and only about 17% of members worldwide hold this status. Amy is a proud U.S. Air Force veteran, having served as a captain in the public affairs career field. After leaving the Air Force, she founded her company The Performance Communication Group in 1994. She is also the author of the books Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done and The Secrets of Effective Leadership Communication. Amy uses her humor, down-to-earth style, REAL stories, and fun, practical activities to create customized and engaging programs focused on Performance Communication®: Assertive Communication techniques that are Positive, Purposeful, and Practical. Her customized programs allow participants to leave her sessions ready to put new skills into action immediately. Communication expert Communication speaker Customer service speaker Customer service expert Organizational communication Leadership development Communications improvement Trainer Training Author Speaker Healthcare speaker Keynotes Seminars Workshops Presentations Speech coach Coaching Personal communication Employee productivity Employee engagement Email management Employee morale
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Dr. Rick Goodman CSP is a speaker author and serial entrepreneur who has built several multi-million dollar businesses and has delivered over 1000 presentations to associations and corporations in the US and internationally sharing his systems on leadership engagement and business growth. He is also the author of the book Living A Championship Life “A Game Plan for Success” and the co –author of the book Jamie’s Journey Travels with My Dad written by his sixteen year old daughter Jamie. In 1995 Dr. Rick became a medical staff member for two professional sports teams the St. Louis Rams and the St. Louis Ambush. After the Super Bowl Dr. Rick became vice-president of operations for Neurology Associates Group, Inc. His success made Neurology Associates Group one of the largest medical practices in south Florida. Today Dr. Rick spends a majority of his time giving Keynote presentations and conducting programs for companies such as Heineken, AT&T, Inova Health Systems and Franklin Templeton Investments just to name a few. In July of 2014 Dr Rick received the C.S.P. designation (Certified Speaking Professional) by the National Speakers Association which places him in the top 10% of speakers in the world! He is also the founder and President of Advantage Continuing Education Seminars one of the largest online continuing education companies in the world. ACES now provides a full lineup of seminars and products to help further your knowledge and fulfill continuing education requirements in seven distinct categories, including legal, accounting, human resources, medical, construction, sales and marketing, and customer service Dr. Rick is a member of the National Speaker’s association, The Global Speakers Federation, The Society for Human Resource Management (SHRM) and board member of The Florida Speakers Association..Contact Dr Rick at:http://www,RickGoodman.com
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Keynote speaker and panel moderator Lisa Elia blends heart, humor and intellect, engaging audiences and providing fresh, actionable content. Lisa delivers lively, information-packed presentations to attendees that include business audiences, sports teams, nonprofit organizations and more. As an experienced media trainer and communication expert, her presentation style combines warmth, professionalism and humor. Over the past 20 years, she has delivered presentations for Marketwired, The Entrepreneur’s Institute, UCLA Anderson School of Management, University of Delaware, and hundreds of other organizations. In addition to speaking, Lisa has hosted panels for a variety of events, including those at her Meet the Media Day events, during which she moderated panels of 10 top media producers and editors. Lisa has developed her expertise during more than 20 years as a media trainer and communication consultant, some of which overlapped her years as publicist when she booked and prepared clients for interviews with media outlets that include Today Show, GMA, The Oprah Winfrey Show, TIME Magazine, The Wall Street Journal, USA Today, CNN, Redbook and hundreds of others. Prior to beginning her career she had earned her bachelor’s degree in Communication with a Public Relations focus. As the Founder and Lead Trainer at Expert Media Training, Lisa is often asked to provide her expertise in the media. She has been featured in and on national media outlets that include Inc., Entertainment Tonight, E! Entertainment, Us Weekly, Fox News and many others. To learn more, visit https://expertmediatraining.com/keynote-speaker-panel-moderator-media-trainer/ For booking, call 310-479-0217 or email team@expertmediatraining.com
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Digital and User experience consultant with over 16 years experience in providing solutions for clients in Healthcare, ecommerce, insurance, banking, manufacturing and retail industries Solid experience in User-Centered Design, Activity-Centered Design, Agile Development, Usability Evaluation (Heuristic Analysis, Usability Testing), User need analysis, Hi-fidelity Prototyping Manage a team of designers and developers to provide innovative design solutions for Web, Mobile and Tablet apps and deliver optimal user experiences to drive engagement and conversion Won Awards at organizational level for ideas on digital transformation Proven track record of solving business problems through Design thinking
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With 40+ years mentoring, empowering those with grief & heartache - Speaking, Podcasts and more.
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Dr. David Kashmer is a quality expert who happens to be a fellowship trained Trauma & Acute Care Surgeon and MBA. Chair of Surgery for an integrated health group near Boston, MA, David uses data, experience, and story to bring life to advanced quality tools and the nature of excellence in healthcare quality for all of us who use health related services. Audiences learn, feel, and appreciate this expert's unique take on our health and what makes for excellence in the services we all require.
$5,001 - $10,000
"Vidal, your story is such an uplifting one." - Deborah Norville, Inside Edition, Television journalist Vidal has written for and been featured in Huffington Post, Chicken Soup for the Soul, The Good Men Project, and on NBC's live television show "The Morning Blend." Sharing a message of tragedy to triumph is what Vidal dies best! Vidal been the featured author at multiple Barnes and Noble bookseller book talks and book signing. Vidal has worked for two fortune 500 companies with ZERO experience in those industries after he had gone through the most devastating time (betrayal, addiction, depression, divorce, and incarceration) of his life. In spite of the setbacks he created the biggest comeback and has written a book, "Thriving Beyond From Tragedy To Triumph," about his journey.
$251 - $1,500
+10 years experience in the Insurance Business, Direct Marketing, Digital and Contact Center Industry. Great leadership skills and team management, with clear goal setting and target achievements. Focus on client value, sales, and business development. Recognized as an expert of direct marketing activities, especially call center management. My support to new teams or activities has been very effective and recognized by different stakeholders. Strategic project management role, working transversely with selected countries. Specialties: Contact Center Management; Campaign Planning; Campaign Management; Direct Marketing Management; Telemarketing Management; Team Management; Account Management; Acquisition & Retention;CRM; Customer Experience; Online Marketing and E-Commerce Best Incentive Schemes - EMEA - Silver Medal Winner - by Contact Center World (2014) Best Outbound Campaign - WORLD - Gold Medal Winner - by Contact Center World (2013) Best Outbound Campaign - EMEA - Gold Medal Winner - by Contact Center World (2013)
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My career in technology and entrepreneurship stems from a great early-age foundation I got from my engineer dad. Although life went somewhat off the rails after his death when I was 11, I got back on track later; by the age of 24, I was already teaching post-grad computer science. Soon afterwards I ventured into entrepreneurship, in pursuit of lasting beneficial impact in the world. In the process of maturing as an entrepreneur I have drifted into being a sought-after public speaker, facilitating scores of workshops and delivering digestible yet informative talks and lectures on emerging technologies to diverse audiences internationally. As a keynote speaker, I have presented for Ericsson, Credit Suisse, MIT and many, many others. I have taught and presented in India, Morocco, Chile, Brazil, the Nordics, the United Kingdom and across America. I have built a track record as being insightful, imaginative, and broadly-aware, as well as an effective communicator and mentor, who can make complex subjects able to be understood by all. My work is covered by Wired, BBC, The Guardian, Forbes, Vice, and others. I have a core belief that technology can (and should) be leveraged to free us from the saddest aspects of the human condition. It is this same wellspring of passion that I seek to ignite within others. Selected talks and lectures: ♦ Ericsson R&D Summit 2015 - The CEO is an AI: Distributed Autonomous Organisations ♦ Hello Tomorrow, Paris 2015 - Startup Judge, Moderator: Welcome to New Realities ♦ Athena Retreat, Chile 2015 - The Founder Virtue ♦ The Effective Altruism Retreat, San Francisco 2014 - Overcoming Obstacles ♦ Media Evolution Conference, Malmö 2014 - Helping Machines to Understand Humans Read more about my thoughts at www.nellwatson.com Read more about me at www.nellwatson.com/about
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Don't focus on being the best, focus on becoming the best You! As a John Maxwell Certified Coach, Teacher and Speaker, I can offer you workshops, seminars, keynote speaking, and coaching, aiding your personal and professional growth through study and practical application of John’s proven leadership methods. Working together, I will move you and/or your team or organization in the desired direction to reach your goals. Once being the child who always wanted to voice the opinion of my classmates, my talent was in captivating the attention of an audience. My natural progression to always draw out the strengths in others caused me to realize that this would be my career path, to walk in my passion. With over thirty years of honing in on my gift of coaching, speaking , mentorship, and most importantly, real -life experience, my view is radically different than when I used my voice as a child. I bring natural struggles to the surface in a way that's relatable to most so that each of us can recognize our weaknesses only as an opportunity to turn them into our strengths. As I work with various groups including the youth, women and leadership teams, being part of the The John Maxwell Team, I use the experience and the tools I am now equipped with, to enrich myself and others as leaders.
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Professional speaker and marketing expert, focused on advising businesses how to grow through effective branding and marketing strategies. Expert sales leader with experience interfacing with C-level positions in Fortune 100 companies. Competitive ~ Maximizer ~ Leader ~ Self-Assured ~ Relationship Builder ~ Communicator ~ Goal Oriented ~ Motivator ~ Strategic Thinker ~ Revenue Driver
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“I am a little pencil in the hand of a writing God, who’s sending a love letter to the world.” -Blessed Mother Teresa of Calcutta My spirit is seeded in sound values and virtue, rooted by the innate rights of the human being and the ministry of all life, and nurtured by a dazzling passion to impact others positively via the complex and intimate arts of WRITTEN & ORAL communications. This personal identity has allowed a keen penchant for writing, EDITING and all elements of both interpersonal relations and MEDIA CORRESPONDENCE, within a professional platform, to blossom and flourish. MY FREELANCING ENTERPRISE: PRODUCING QUALITY COPY; et al. Crafting Creative, Organic, Marketable & linguistically Sound, STORIES EVERY business, brand, non-profit, school, ministry, and start-up has one- I will help you to share yours in a way that will compel others to listen! (Go ahead and click on my business card images to view additional info & details) As either a keynote speaker presenting a researched topic, or an inspirational orator advocating for a cause which I am able to support extemporaneously & from the heart, I value oral communication that is well-spoken, centered & memorable. MY MISSION: To be a vessel spreading the urgent message that every single precious person matters, that we matter equally; and for the 1st time, to see True Social Justice practiced globally. By the Grace of my greatest Love and Lord, I have very much to express, in particular, to those struggling with loneliness, the agony of feeling unloved and especially toward individuals suffering with long-term mental illness. I strive to utilize my skill set, faith, and experience in order to INSPIRE and possibly help to HEAL people that have become emotionally broken and hurting alone in a darkness that I myself, have known. This lady is continually & joyously accepting work -the student debt is heavier than the book bag! I look forward to connecting! Sincerely, Kelly
$0 - $250