Susan Armstrong

Fourth on the World Economic Forum’s list of Skills of the Future, Leadership has taken on new meaning. Employee motivation and engagement is central to our profitability. Younger generations are asking for a different type of leadership – more authentic and transparent. Here is the problem: when we focus on developing our Leaders we tend to focus on the skills of Conflict Management, Problem Solving, Decision Making, Creativity and Innovation, etc. We are focusing on the wrong things. To be truly effective in this new world of work, and in all of the cognitive leadership skills we prize, we need to focus on higher order abilities. We need an affective shift. This session will focus on the need, and the importance of developing CETI within ourselves, and our leaders – Confidence, Emotional Intelligence, Trust and Interpersonal Skills. These are the skills of a modern leader, an authentic leader, and what employees expect in their leaders. Are you CETI-sfying your leaders?

With the post-pandemic transformation of the workplace, the rise of AI, and Gen Z expected to make up 27% of the workforce by 2025, it's essential to change our leadership approach in order to continue to be successful. This session will explore how traditional workplace expectations have evolved and highlight strategies for attracting and retaining the "first global generation." By understanding and addressing the unique needs and values of new generations, leaders can create a more dynamic, productive, and successful organization that thrives in a rapidly changing world. It is no longer just about the paycheque. You will leave with new insights on why transparency and authenticity are the new requirements in modern leadership and what employees today expect from their leaders including how to meet the needs of multiple generations.

“If you can believe it, you can achieve it.” This statement holds true in both positive and negative ways. The power of belief influences our success and failure, making our lives a reflection of our most dominant thoughts. In this inspirational and educational session, we will explore a case study that highlights the impact of subconscious beliefs on our success and desires. Through a combination of scientific insights and practical activities, we will examine how our internal thought patterns shape our external reality and learn how to rewrite these subconscious algorithms that stand in our way of success. Whether you seek success, peace, happiness, love, or friendship, what you project internally will manifest externally. By transforming your inner world, you can change how the external world responds to you.