United States •
$5,001 - $10,000
About
I'm a passionate purveyor of purpose and perspective. I love inspiring change.
Culture and Branding... What's your story?
Using the case-study as an example this talk goes through the steps Zappos took to becoming a world-class customer service company that is internationally known for its intense focus on culture. Think you know what organizational culture is all about? This talk will help you get to the heart of what makes your brand tick, and inspire change in the way you think about managing, working and business as it should be. The future of work is going to be amazing, don't you want to help lead the way?!
Culture
Do you know what organizational culture is? Do you know the two crucial steps to making your culture work for you?
Your customer experience is your most important marketing tool
Did you know that return customers who received a consistent experience are more likely to talk about your brand? Zappos does! Learn how they've turned 'happy' customers into 'loyal' customers!
Your perspective matters!
What was it like engaging with Jon?
