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About
A Unique, Captivating, & Vibrant Caribbean voice with a world view. Hear this Caribbean Woman Roar!
Service Signature Design
Creating an understanding about how to co-create your customer service signature internally & externally. Whether just executives or inclusive of staff, (always better this way) we find common ground by excavating, analysing, discarding, and nurturing several elements.Exciting and guaranteed to enhance how they offer service to customers. It's transformational & benefits relationships and operations.
Personal & Company Brand Syncing
Choice of C-Suite directed speech or Staff workshop aimed at articulating the importance of your employees' brand and yours and showing how they work together for better service. If each department and staff member views themselves as having a brand and understands that brands can sync for a good symbiotic relationship, this thought process then makes it easier for staff to embrace the overall corporate brand and view the Customer service strategies designed to make the business viable, as critical to their own survival.
Your perspective matters!
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