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Where others see silos, I build bridges! Navigating transformation between business and tech in BFSI
"Only a good idea is not enough!"
How to think about and build digital transformation to generate special value in customer interacation an sales in insurance. - Taking the corporate strategy into account, choose the right path for transformation by combining demand management, customer expectations and stakeholder management. - Success criteria and challenges in the technical implementation and in the handover to IT Service Creation, considering existing architecture, innovative solutions, design-to-budget and go-live. - Deep dive into innovation management and some cutting-edge approaches for sales and customer service in Zurich.
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