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About
growth marketer | global demand generator | marketing technologist | international speaker
Unlock a Better Attendee Experience through Journey Mapping
In this workshop-like presentation, you will discover how to use journey mapping to see your venue through the eyes of your customers and attendees; uncover both positive and negative components of the experience; identify opportunities for better resource alignment, information sharing, etc.; develop strategies and tactics for increasing engagement, participation and more. At the end of the workshop, you will receive your own journey map template that you can use to help elevate the experience at your own venue.
Your perspective matters!
What was it like engaging with Andy?
