Charles Araujo

In the digital era, anything that we can reduce to an algorithm, we will automate. This will shift the nature of how organizations — and we as humans — create and sustain business value. Creating competitive advantage for ourselves and for our organization in the digital era, therefore, requires that you embrace and unleash the human characteristics within yourself, your employees and your teams that will set you apart. Research-driven and based upon his forthcoming book, The New Human Age, Charles will help participants deconstruct how the human characteristics of creativity, innovation and ingenuity can be used to create competitive advantage within their organizations. He will then help them understand the three skills they need to cultivate to unleash that advantage. Participants will walk away with practical ideas and next steps that they can apply immediately to begin the transformation of their organizations that will be the key to their ability to thrive in the digital age.

The supply chain defined the Industrial Era. To create value it was all about optimizing how you marketed, produced, delivered, administered, and supported a mass product as you served a mass market. But in the digital era, this equation has been turned upside down. Creating value in this tumultuous time isn’t about the supply chain — but about optimizing the customer experience, which is increasingly digital. To do so, organizations will need a new type of supply chain — one that helps them curate and optimize the delivery of a customer experience that will deliver differentiating value in a fast-moving and hyper-competitive market. This will demand that organizations not only reorient themselves around the digital experience, but also that they use it as the focal point to transform their business models, operating models, and the nature of work itself. Note: This keynote can optionally include a discussion on emerging technologies to watch. Best for: Understanding Macro Business

As an enterprise leader, your job is to guide your organization into the future. In today's world, that means that you need to make sense of the tsunami of technology crashing on your shores and help your organization use it to its advantage. But what if you’re looking at it all wrong? Could you be missing a fundamental shift that is happening and which may undermine everything you're trying to accomplish? In this engaging and thought-provoking presentation, best-selling author, futurist and industry analyst, Charles Araujo, will redefine the term ‘digital transformation’ and explain the fundamental shift that will change the nature of how technology is used within the enterprise — all around the customer experience. More importantly, he will explore the impact this shift will have on organizations and what enterprise leaders must be doing now to ensure their continued relevance in this very different future. Best for: Team Development, Strategic Development, Business Trends